FAQs
What types of charging solutions do you offer?
IsDee.ca specializes in high-performance charging solutions designed for professionals on the go. Our product range includes versatile options such as the BadgeBoys 5-Port Charger, which is engineered to provide fast and reliable charging for multiple devices simultaneously.
How can I place an order?
To place an order, simply browse our product selection on IsDee.ca, select the items you wish to purchase, and add them to your cart. Once you are ready to checkout, follow the prompts to enter your shipping and payment information to complete your order.
What payment methods do you accept?
We accept various payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure the safety of your financial information.
How can I track my order?
After your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through the carrier's website.
What is your return policy?
We have a 14-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Please contact us to initiate a return process.
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please review the shipping options available at checkout for more details.
How long does shipping take?
Shipping times vary based on the selected shipping method and destination. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-20 business days, depending on your location.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly. If you need to change or cancel your order, please contact us as soon as possible for email "irynashchavinska19@gmail.com". We will do our best to accommodate your request before the order is shipped.